Dear clients,
My staff and I are doing our best to meet your needs and those of your dear pets as soon as we can. I understand that we may not be as timely as prior and I sincerely apologize for any inconvenience. If there is some latitude in scheduling a service, we would appreciate its granting.
Staff shortages, staff illness, staff isolation and social distancing have all played a role. Thank you very much for your continued understanding.
Our current hours are as follows:
Monday – Friday 8:00 am – 5:00 pm
Saturday 9:00 am – 2:00pm
We will return to our normal hours and notify you as soon as possible. Thank you for your understanding during this challenging time.
Now Offering In-Person Doctor Appointments!
As of March 21, 2022, the Ontario government has removed its mask mandate for a majority of indoor settings. However, at this moment everyone entering our clinic is required to wear a surgical mask as well as sanitize their hands upon arrival.
At these appointments, we are currently allowing only one person per patient inside the clinic.
If you or anyone in your household has symptoms or tested positive recently for COVID-19, we kindly ask you to reschedule your appointment.
At this moment all other services will remain curbside including technician appointments as well as food and medication pick-ups.
If you have any questions regarding our updated protocol, feel free to reach out and we will be happy to answer your questions.
REGULAR HOURS OF OPERATION
Monday – Friday: 8 am – 6pm
Saturday – 9:00 – 2:00 pm
